Payment Policy:
To get started with any monthly plan, 70% of the first two months must be paid upfront. The remaining 30% is due at the beginning of the second month. After that, all payments are due at the start of each month.
Invoices will be sent via your preferred method—text or email.
Please ensure payment is made within 72 hours of receiving the invoice. Failure to do so will result in your time slot being automatically cancelled.
Accepted payment methods include Check, Venmo, Apple Pay, Zelle, HSA, and Square.
Cancellation Policy:
24-hour notice is required for cancellations before your next scheduled session. If you cancel within 24 hours, you will be charged for the session and it cannot be rescheduled.
If you cancel within the 24-hour window, you can make up the session on a Saturday at my gym location. You are allowed two make-up sessions per month as long as the cancellation policy is followed.
Cancellation Policy for Monthly Packages
Cancellations are allowed for all monthly packages, but they must be submitted within two weeks prior to the start of the next month. If you cancel within one week of the next month starting, you will still be charged for that upcoming month according to your contract.
To avoid being charged for the following month, please email or text me if you are considering canceling, and I will confirm whether you meet the cancellation deadline.
Example:
If you have a 3-month contract and want to cancel, it must be done by week 6 of the contract to avoid being charged for the following month.
If you decide to cancel at the beginning of the month, you will still be charged for that month. You are welcome to continue working out for the rest of that paid month, or choose not to participate.